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Jira DC Show when empty

Christian Isaza Aguirre
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January 14, 2026

Hello, 

Quick question here, team,

Does the show when empty feature, on Data Center and Cloud, only works for custom fields and not system fields like Due Date?

Thanks.

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Trudy P Claspill
Community Champion
January 14, 2026

Hello @Christian Isaza Aguirre 

Welcome to the Atlassian community.

Per this article:

Introducing the new “Empty custom field configuration feature” for Jira and Jira Service Management 

... which is applicable to the Data Center product, the "Show when empty" toggle is stated to apply to custom fields. It does not say explicitly that it does not apply to system-supplied fields, but you might infer that.

I don't see a "Show when empty" option on the Screen configuration screen in Jira Cloud. In the Layout option (within Space Settings) there is a "Hide when empty" section. Fields placed in that section are hidden when empty and display when not empty. If you want an empty field to display all the time then you drag the field above the "Hide when empty" line.

Screenshot 2026-01-14 at 5.55.12 PM.png

Christian Isaza Aguirre
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 20, 2026

Thank you so much; I think this covers it up pretty well. Indeed, Jira DC doesn't seem to show any options for system fields to be shown when empty. Only Cloud seems to allow this in the way you show, @Trudy P Claspill 

Thanks.

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