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Jira Cloud Structure is down

Parrish Pope
Parrish Pope
Contributor
August 25, 2020

We are not able to pull structure up in Jira Cloud this morning.  Is there some issue going on?

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Jack Brickey
Jack Brickey
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August 25, 2020

Hi Parrish, I haven't seen any other reports. I checked statuspage but didn't see anything there. However, TBH, unsure if Structure status is reported there or not. If this continues I would contact Atlassian Support.

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Egor Tasa [ALM Works]
Egor Tasa [ALM Works]
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August 25, 2020

Hi Parrish,

Please, contact Structure's support via support@almworks.com - if the issue is localized, we will need some diagnostic data from you. There does seem to be a problem, but how many users are affected and the root cause are not yet clear at the moment.

Regards,
Egor Tasa

ALM Works

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