Jira Cloud - Need to revert epic "Done" status

[Tom Purcell]

An Epic was erroneously marked as "Done". I need to revert it to "Open"  

[Jack Brickey · Accepted solution]

what does your workflow look like? do you have a transition out of Done back to Open? If not you need to add the transition or allow "All" transition into Open.

[Tom Purcell]

Jack

Thanks for the help. No, I don't have a Done => Open transition and Jira will not let me add one.  When I try it tells me "You cannot perform this operation on a draft workflow".

Of course its a draft because I'm editing it. 

How would I allow "All"?

[Jack Brickey]

Some workflow editing must be done on an Inactive workflow. To do this you need to make a copy of the workflow, edit the copy and then associate the new workflow w/ the issuetype(s). To use the "all" transition simply select the status where you want the "all" transition and click the radio button as shown below.

[Tom Purcell]

Jack 

Thanks. I was able to edit a copy and then associate it with the issuetype.