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Jira Automation - Story Points field unknown

Matias Peralta
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September 27, 2022

Hi,

I'm trying to create a number of story tickets from an issue created trigger, everything is working for now except I can not assign a fixed value to the story points, I have tried with:

1. Selecting the field from the dropdown

I get the error:

Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Story Points (customfield_10026)

2. Additional fields with:

{
"fields": {
"Story Points": 2
}
}

 

I get the error:

Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Story point estimate (customfield_10016)
3. Additional fields with:
{
"fields": {
"Story Points": 57
}
}
I get the error:
Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Story Points (customfield_10026)
It is a next gen project, I have searched everywhere I could and couldn't find any other solution

2 answers

0 votes
Bill Sheboy
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September 27, 2022

Hi @Matias Peralta -- Welcome to the Atlassian Community!

Adding to what Mark suggests...

You note you are using a team-managed project.  Those projects use the field "Story point estimate", and (at this time) automation rules can only set that field using the JSON edit.

Would you please show a screen image of your complete rule and the details of the field edit where you are using your JSON?  That may provide some context for this symptom.  Thanks!

Kind regards,
Bill

0 votes
Mark Segall
Community Champion
September 27, 2022

Hi @Matias Peralta and welcome to the community!

Please take a look at this thread as there are a few places to look at this:

https://community.atlassian.com/t5/Jira-Software-questions/Setting-Story-Point-with-JIRA-automation/qaq-p/1927493

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