Jira Automation – Send single email to multiple project role users instead of multiple emails

HI @Rudy Holtkamp 
thanks for your reply!..

I Used this 

{{webResponse.body.emailAddress.distinct}}

But mail send 2 SPO Present in that Project, I Need that Only one Mail should send with

"To" - mentioned as 2 email Address in Single email

Can you post your complete automation rule, to see what you are doing?

Sure Rudy

Hi @Naresh Sampath ,

I see multiple problems:

1. You use the 'send email' in the branch, so every iteration an email will be sent.
2. The web request you use in the branch will not wait, so you can't aggregate the email addresses of the users in the role like this.
3. (probably a minor problem) but when you have more than 50 users in a role, you will not get them all, because the endpoint is paginated.

What I would suggest is to make a rule to get all email addresses of the System Process Owners and store them in a project property (e.g. with key systemProcessOwnerAccountids). Since they will not change often (my assumption) you can run this rule once a day.

Then in the second rule you take the value of that property and use it to send the email. ( {{project.properties.systemProcessOwnerAccountids}}