The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira Automation Send email "From" Address change

Bo Aye
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 8, 2025

Hi is it possible to change Send Email Action in Automation "From" address from automation@<site>.atlassian.net to email address that has DKIM configured in admin.atlassian.net? 

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes
Answer accepted
Shawn Doyle - ReleaseTEAM
Community Champion
May 8, 2025

Hi @Bo Aye 

There isn't an option in Jira cloud to change the from email address.

 

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 8, 2025

Hi @Bo Aye -- Welcome to the Atlassian Community!

Adding to Shawn's answer, here is the suggestion to add that feature: https://jira.atlassian.com/browse/AUTO-76

There are several related suggestions in the comments that you may also want to watch / vote for as well.

Kind regards,
Bill

Like # people like this
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events