Jira Automation LookupIssues Email Not Populating Custom Field

[Celina Kincaid]

{{#lookupIssues}}
* <a href="{{url}}">{{key}} - {{summary}}</a> {{customfield_10404.value}}
{{/lookupIssues}}

This is not populating the value in that custom field.  Nothing is coming through in that area.  The rest is fine. 

[Bill Sheboy · Accepted solution]

Hi @Celina Kincaid 

What is the type for your field customfield_10404 as that will impact how it is referenced in smart values?

And, what type of project are you using: company-managed, team-managed, JPD, or JSM? 

Kind regards,
Bill

[Celina Kincaid]

Number Field

Company Managed, JPD

[Bill Sheboy]

Thanks, @Celina Kincaid 

For a number field, please remove the .value and use just {{customfield_10404}}

[Celina Kincaid]

I swore I tried that but think I had issues. in front of it. It worked!

Thank you @Bill Sheboy !

[Bill Sheboy]

Awesome; I am glad to learn it is working!  Please consider marking this question as "answered" to help others with a similar need find solutions faster.  Thanks!