Jira Automation: How to display all issues in one mail instead of one mail per each issue?

nubdienub
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March 10, 2025

Hello,

I am practicing Jira Automation. I have created a manual trigger and some conditions. In the end I pick email as an action. The result is that I get a mail for each issue that has met the conditions.

But now, instead of receiving one mail for each issue, I wish to receive one mail with all issues displayed in that one mail. I don't know how I display that. Is this documented somewher? 

Thank you.

2 answers

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Bill Sheboy
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March 10, 2025

Hi @nubdienub -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help.  Please post the following:
  • an image of your complete automation rule in a single image for continuity,
  • images of any relevant actions / conditions / branches,
  • an image of the audit log details showing the rule execution, and
  • explain what is not working as expected and why you believe that to be the case.

Kind regards,
Bill

 

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nubdienub
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March 10, 2025

Currently I am using {{issue.key}}, {issue.description}} etcetera but that is just for one issue each time.

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