The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira Atlasian marketplace not reachable

kabhah
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 20, 2020

I have message in Jira - under manage apps

" The Atlassian Marketplace server is not reachable. To avoid problems when loading this page, you can disable the connection to the Marketplace server. "

 

Server of course have internet and resolve all hosts correctly .

and cannot find new apps 

how can we fix this ?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Dave LIAO
Community Champion
September 20, 2020

@kabhah - have you seen this article on configuring Marketplace connectivity? You might need to update your firewall settings per the firewall rules section.

DEPLOYMENT TYPE
SERVER
VERSION
8.8.0
TAGS
AUG Leaders

Atlassian Community Events