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Jira Atlasian marketplace not reachable

kabhah
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September 20, 2020

I have message in Jira - under manage apps

" The Atlassian Marketplace server is not reachable. To avoid problems when loading this page, you can disable the connection to the Marketplace server. "

 

Server of course have internet and resolve all hosts correctly .

and cannot find new apps 

how can we fix this ?

1 answer

0 votes
Dave Liao
Community Champion
September 20, 2020

@kabhah - have you seen this article on configuring Marketplace connectivity? You might need to update your firewall settings per the firewall rules section.

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DEPLOYMENT TYPE
SERVER
VERSION
8.8.0
TAGS
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