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Jira 9 comment collapsing wrong order

Jira 9 comment collapsing wrong order

I've been testing Jira 9 and noticed a problem in the way it collapses comments.

Previously in Jira 8, we have Oldest -> Newest, with the oldest comments collapsed.

In Jira 9, the default order changed from Newest -> Oldest. I've configured it to sort globally from Oldest -> Newest. However, the newest comments are getting collapsed instead of the oldest like in Jira 8.

How do we get back the previous behavior?

2 answers

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To answer my own question, support has raised this issue: https://jira.atlassian.com/browse/JRASERVER-74466

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Hi @David Yu ,

Is this related to what you described?

https://community.atlassian.com/t5/Jira-Software-questions/Oldest-comment-first-by-default-in-Jira-9-0-x/qaq-p/2087029

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No, unrelated. I'm asking about what Atlassian chooses to collapse.

In Jira 8, it collapses my oldest comments.

In Jira 9, it collapses my newest comments which serves no practical purpose I can think of.

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Jira 9 comment collapsing wrong order

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