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Java Script load error

António Salvado January 22, 2024

Hello

The following error is happening, when trying to open Jira "JavaScript load Error".

Any help, please?

Thanks in advance.

4 answers

1 vote
Nic Brough -Adaptavist-
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January 22, 2024

Welcome to the Atlassian Community!

Where is this happening, and what are you doing that triggers it?  Have you tried a different browser?  What is the full error message (in either browser)?

0 votes
Joseph Chung Yin
Community Champion
January 23, 2024

@António Salvado -

I agreed with @Nic Brough -Adaptavist- stated + it is great to hear that your problem is resolved by a local router reset.

Typically, this type of issue is associated to local machine (user) and his/her browser apps.  This was why Nic was asking that if you tried a different browser app to repo the issue.  If everyone on your end is having the same issue, then you should contact Atlassian Support (https://support.atlassian.com) for their attention.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

0 votes
António Salvado January 23, 2024

The problem has been solved. Although everything else worked the problem was solved with a with a local router reset...

0 votes
António Salvado January 23, 2024

Hello

Right when trying to login, the message below.

 

Screenshot 2024-01-23 103801.png

Thank you for your answer.

Best regards.

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