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JSD Jira software sychronization

Demenagas Dimitrios
February 17, 2021

We have Jira Service Desk and Jira software we have automation rule to synchronize the comments.  We have an issue :

When you edit a comment from Jira software the comment in Jira service desk is not updated. 

Do you have a solution for this? 

1 answer

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Danyal Iqbal
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February 17, 2021

which trigger are you using in the automation rule?