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JQL running successfully in JIRA, but not running while pulling dashboard

Amitava Mallick
April 1, 2025

I have a JQL, which is running successfully to fetch a list of tickets, however when I'm putting the same JQL in a custom dashboard, it's blank

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Nikola Perisic
Community Champion
April 1, 2025

Welcome @Amitava Mallick , which gadget have you been using to fetch the JQL results?

Amitava Mallick
April 1, 2025

image.png

Jim Knepley - ReleaseTEAM
Atlassian Partner
April 1, 2025

Hi @Amitava Mallick 

If a gadget displays data from a specific project, the user's ability to see that data depends, in part, on their project permissions. I wonder if the users viewing the dashboard have permission to "browse" and view the contents of the UAT project.

Amitava Mallick
April 1, 2025

I myself am not able to see, let alone the users

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