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JQL for find issue resolved in next 3 days

Gajanan Sasane
Contributor
May 26, 2021

Hi Team,

I want this kind of JQL to show how many tickets will be closed in the next 3 days.

Please suggest.

Thanks In Advance.

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Walter Buggenhout
Community Champion
May 26, 2021

Hi @Gajanan Sasane,

That seems more like fortune telling than JQL, if I may open this one with a wink 😉

You cannot filter for things that are unknown. However, if you are using due dates on your issues, you can filter for those issues having a due date in the next 3 days like this:

due <= StartOfDay(3) 

This will select all issues with a due date smaller than or equal today + 3 days. You can extend your filter to this:

due <= StartOfDay(3) AND resolution = Unresolved

if you only want to return issues that aren't resolved yet.

Gajanan Sasane
Contributor
May 26, 2021

Hi @Walter Buggenhout,

Great, this works.
I used the due date field in my issue.
Thanks for your suggestion, I appreciate it.

Like • Walter Buggenhout likes this
Gajanan Sasane
Contributor
May 26, 2021

Hi @Walter Buggenhout

I have a confusion, above mentioned JQL showed also past due date issues.

Please suggest.@Walter Buggenhout,

Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 26, 2021

If you wish to exclude issues that are still open but we’re do greater than three days from now then consider the following. 

due <= StartOfDay(3) AND due > StartOfDay() AND resolution = Unresolved
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Moses Thomas
Community Champion
May 26, 2021

@Gajanan Sasane  I don't thing this make any sense in JQL language. This is more like writing a  script to resolve tickets in next three 3days.  We can get info from JQL once they are resolved

 

Kind regards,

Moses

Gajanan Sasane
Contributor
May 26, 2021

Hi @Moses Thomas,

Thanks for your quick response.

Let me check with the script.

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