JQL Error

[Mani Reddy]

In one of our projects, I was trying to filter issues with EMPTY Components. we have a total of 63 issues with no components assigned in project ABC.

I am using a simple query : project = "ABC"  AND component is EMPTY

Expected result should pull all the 63 issues, however I don't see any issues when I run the above query, no error as well.

When I manually bulk edit all the 63 issues with a component and create a Two dimensional filter with XAxis = Project and YAxis = Component. I see two entries under components, one with actual component  I assigned to all 63 issues and one with "No Components" with 63 issues and when I click on the 63 issues it takes me to a new page with the above filter with no issues under it.

Any help would be appreciated. 

[Alexey Matveev]

Hello,

If you are not on Cloud, try to reindex your project.

[Mani Reddy]

@Alexey Matveev I am on server and I did perform re index a couple of time. No Luck. 

[Mani Reddy]

Okay, I found the reason for this behavior by looking at logs.

There is an invalid component associated with the issues, removing the corrupted component fixed it.

-Mani

[Alexey Matveev]

@Mani Reddy good to hear! Thank you for sharing information.