JIra Cloud: getting error while setting up Incoming Email Handler

[Prasad Shrotri]

We are on Jira Cloud with GSuite emails. As I am trying to setup my new incoming email handler I m getting error regardless of what I use. There is no problem with the user as I am able to login to the user account. 

[Brant Schroeder · Accepted solution]

I am assuming that the account has multifactor on it.  I would suggest looking at the knowledge base article. https://confluence.atlassian.com/cloudkb/configure-gmail-imap-mail-servers-with-multi-factor-authentication-in-jira-965552856.html

[Prasad Shrotri]

That was it. Thank you for help/