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JIRA was deactivated do to inactivity. Can it be restored?

wts November 30, 2025

We we're going through a busy time period and JIRA was not logged into soon enough to keep it active.  Is there anyway JIRA could be restored for us? 

 

https://wheretosew.atlassian.net/ 

1 answer

2 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 30, 2025

Hello, Good day. Looks like this is Free billed site. Please refer to the data retention policy. https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/

You can create a ticket with out billing team to at https://support.atlassian.com/contact/ to check the possibilities

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