JIRA slowness: Around 10am IST 15:30 Melbourne

[Vivekanand Balaji]

Hi, I am experiencing JIRA slowness during 10am IST/15:30 Melbourne. Any page that I click is getting loaded very slow. Is there anyone facing the same issue. This happens to be either from office or home at Bangalore location. Thanks!

[Prachi Bolar]

Hello,

Welcome to community :) 

We have not observed any slowness during that time or any issues reported 

Could you please check below

• Make sure that you are running the latest browser version, which is compatible with the cloud environment.

• Clear the browser cache so that old information is cleared. For example, in Google Chrome.

• Run the browser in incognito mode to see if this is affected by stored information on the browser.

• Manually disable the extensions to avoid any of them possibly blocking the content from being loaded.

• Try on a different machine/environment so we can discard possible different configurations.

• Try to replicate the issue in another network like home Wi-Fi or mobile hotspot.

If still you are facing issue, request you to contact support  https://support.atlassian.com/contact/ so as to further debug your instance 

Thank you,

Prachi