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JIRA slowness: Around 10am IST 15:30 Melbourne

Vivekanand Balaji
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March 5, 2025

Hi, I am experiencing JIRA slowness during 10am IST/15:30 Melbourne. Any page that I click is getting loaded very slow. Is there anyone facing the same issue. This happens to be either from office or home at Bangalore location. Thanks!

1 answer

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Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 5, 2025

Hello,

Welcome to community :) 

We have not observed any slowness during that time or any issues reported 

Could you please check below

  • Make sure that you are running the latest browser version, which is compatible with the cloud environment.

  • Clear the browser cache so that old information is cleared. For example, in Google Chrome.

  • Run the browser in incognito mode to see if this is affected by stored information on the browser.

  • Manually disable the extensions to avoid any of them possibly blocking the content from being loaded.

  • Try on a different machine/environment so we can discard possible different configurations.

  • Try to replicate the issue in another network like home Wi-Fi or mobile hotspot.

If still you are facing issue, request you to contact support  https://support.atlassian.com/contact/ so as to further debug your instance 

 

Thank you,

Prachi

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