JIRA receives no answer from Stash during the application-linking-process

[florian.butter]

I´m trying to link JIRA to Stash but when i´m inserting the link (https) to Stash a dialog pops up which says that JIRA receives no answer from Stash.

If i insert the Stash URL without SSL (http) the next dialog displays the application-URL with http and the display-URL with https. In the next step JIRA recognizes the Stash instance but when i confirm the dialog i get redirected to Stash and the operation about because Stash is unable to get required information from JIRA.

• I configured both instances to use SSL only.
• JIRA using the config.sh
• Stash in the server.xml
• Both instances do not use a reverse proxy.
• Both instances listen on ports 6443
• Both instances have a pre-routing from:
• 80 to 6443 and
• 443 to 6443.

I´m thankful for every help!

[florian.butter · Accepted solution]

Thank you for your reply.

It was it is needed to import the Stash Certificate into the JIRA Server Cacerts file and vice versa.

I found the solution here: https://confluence.atlassian.com/pages/viewpage.action?pageId=295307341

Thank you 

[Rodrigo Rosa]

Hello Florian,

We've developed a guide to troubleshooting Application Links, I recommend giving it a try.

Regards,

Rodrigo Rosa