JIRA doesn't start (FAILED PLUGIN REPORT)

[Damien Frutiger]

Hello the community,

I've an issue since I import data from other database. See below:

Can you help me? Please

Damien 

  ___ FAILED PLUGIN REPORT _____________________
    
    1 plugin failed to load during JIRA startup.
    
        'com.atlassian.jira.jira-quick-edit-plugin' - 'Atlassian JIRA - Plugins - Quick Edit Plugin'  failed to load.
            Application context initialization for 'com.atlassian.jira.jira-quick-edit-plugin' has timed out waiting for (objectClass=com.atlassian.jira.rest.v2.issue.builder.BeanBuilderFactory)
    
            It has the following missing service dependencies :
                 &beanBuilderFactory of type (objectClass=com.atlassian.jira.rest.v2.issue.builder.BeanBuilderFactory)
    
            It was loaded from C:\Program Files\Atlassian\JIRA\atlassian-jira\WEB-INF\atlassian-bundled-plugins\jira-quick-edit-plugin-3.0.18.jar

[Damien Frutiger]

Hi @Moses Thomas

thank you it's works fine now.

Can I ask you another question.

I've configured SSL connection and external address. It's working but not since the server.
Since my server, if I use my webaddress or localhost:8080, I cannot reach JIRA.

Do you have an idea why?

Best REgards

[Moses Thomas]

@Damien FrutigerIf  you  have configured SSL and  configure your   Jira instance to  run via  a  reverse  proxy,    then you  need  to  use  https://JIRA_URL.  but if not  the when  you run JIRA on  your   local  host,   you  need  check which  port JIRA is running  at  in Linux

You can  use  netstat - tulp  verify port.   then  type http://IP: Portnumber

and please  mark  question as  accepted/vote so   others can use.

Best!

[Damien Frutiger]

Hi @Moses Thomas

thank you for your support, now it's working.

But I've still one issue (perhaps you can help me).

When I navigate to the "adminsitration of JIRA", the system will go to the address: localhost:8080/...

Why the system don't keep my original address?

best Regards

[Moses Thomas]

@Damien FrutigerIf you go  to  system >  system  info     "check  base url" i think  you  still  have  localhost:8080/... ,   you  will  need to  change base URL 

https://confluence.atlassian.com/adminjiraserver071/configuring-the-base-url-802593107.html

best!

[Moses Thomas]

@Damien FrutigerCould you  remove this  plugin JAR file from the folder and  restart Jira instance again ?

Best!