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JIRA-JAMA Integration

Vruti Thakkar December 20, 2021

Hi,

What are the ways to connect JIRA & JAMA?

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Fabian Lim
Community Champion
December 20, 2021

Hi @Vruti Thakkar

Welcome to the community!

This is a post that explains the integration: https://www.jamasoftware.com/blog/integrating-jama-software-with-jira-for-better-product-development/

Cheers

Vruti Thakkar January 7, 2022

@Fabian Lim Thank you for the reply. Well, I've been to this link but it says about the benefits of integration. Can you please suggest to me how we can connect JIRA with JAMA connect? For example, do we have the possibility by API or by using Plugins or any other ways?

Thanks!!

Hi @Vruti Thakkar

You can connect Jama and Jira using REST APIs, but syncing things like hierarchy, trace links, and comments gets tricky without structured mapping.

Here’s what matters most:

  • Make sure fields are aligned between both tools—especially custom ones.
  • Handle relationships carefully (e.g., parent/child (including upstream and downstream) in Jama → Epic/Story in Jira).
  • Syncing complex content like comments, inline images, attachments, status transitions.

OpsHub Integration Manager (OIM) supports sync for all Jama items and Jira issues by:

  • Mapping entities between Jama and Jira (like requirements to stories or tasks)
  • Preserving trace links, workflows, and version history
  • Keeping everything up to date automatically—no manual re-entry needed

OpsHub is also an Atlassian Silver Partner, so its Jira integrations follow native best practices and don’t require plugins. Let me know if you’d like to see how this looks in a real-world setup.

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