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JIRA Automation to Send Email of Issues Grouped by Assignee Without Use of Advanced Branching

Foster Jacob _BEG_ENG7-NA_
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February 20, 2025

I cannot seem to get my automation to work according to the link below in my version of JIRA. The method requires advanced branching but I do not seem to have this option available to me. I tried using a JQL branch with a smart value {{lookupIssues.assignee.distinct}} but this did not seem to work for me. How can I achieve this same goal without advanced branching? Is JQL branch the same as 'advanced branching'?

 

 

 

Automation to send email only once per assignee | Jira | Atlassian Documentation

 

Automation rule to send single email for all issues per assignee due next week | Automation | Atlassian Support

 

 

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Jack Brickey
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February 21, 2025

Hi @Foster Jacob _BEG_ENG7-NA_ , can you provide the details of your use case? When do you want to send email and what issues will be included. For example...

I want to notify each team member on Monday morning the list of issues they have that are due this week?

or...

I want to notify each team member daily of the issues that they have still open.

depending on your requirements, you may not even need automation, but rather simply setting up a filter subscription.

Foster Jacob _BEG_ENG7-NA_
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February 21, 2025

@Jack Brickey Thanks for replying!

I am using JIRA server not JIRA cloud.

My use case are two things...

1) I would like to send an email to each user which contains their issue(s) which are overdue or due within the next 5 days. This email would be sent every Monday at 8 am. I was trying to follow this implementation (Automation to send email only once per assignee | Jira | Atlassian Documentation) so that I do not need to create a unique branch for each user. I cannot seem to perform loop operations in JIRA server.

2) I would like to send email to myself with all issues which are overdue or due date within the next 5 days. I also want the issues to be grouped by assignee and sorted by due date. I guess I already have solution for this but its not how I want the email to be formatted. How I want to format the email can be shown in this example:

Hello,

Here is your T&R overdue summary for all users:

User1

   - Issue1Key Issue1URL Issue1DueDate

   - Issue2Key Issue2URL Issue2DueDate

   - Issue3Key Issue3URL Issue3DueDate

 

User2

   - Issue1Key Issue1URL Issue1DueDate

   - Issue2Key Issue2URL Issue2DueDate

   - Issue3Key Issue3URL Issue3DueDate

...

 

 

Jack Brickey
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February 21, 2025

sorry i don't have server version to test with. i would search the community for clues if you have not already done so.

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