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JIRA Android apps unable to log in.

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February 2, 2025

My team perfectly fine logging to JIRA in mobile browser or using laptop's browser, but he can't log in into JIRA mobile apps (he's using Android 12), all that appears after logging in is infinite loading screen.WhatsApp Image 2024-11-06 at 10.21.37_fd7c2125.jpg

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 2, 2025

Hi,

 

Could you please check if there are any pending updates for the Jira app? Please make sure to update the app to the latest version (161.1.6) and try logging in again.

 

Also, please check if multiple users are facing this issue.

 

Thanks,

Karan

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