JIRA Advanced Filter for 'labels' != is not working

[Dianne Kokena]

When I used the Advance Filter, the labels != ideal_requested is not working

project = DMSCS AND issuetype in (Bug, Story) AND resolution = Unresolved AND component = "CI Portal" AND "CI Domain" = Portal AND labels != ideal_requested AND "CI Ideal Days" = "0 days" ORDER BY priority DESC, updated DESC

[Petar Petrov (Appfire) · Accepted solution]

What do you mean by "not working"? If you expect to see all issues without the "ideal_requested" label, you'll need to also add "OR labels is EMPTY".

[Dianne Kokena]

Thank you!  That worked!!!