JIRA AUTOMATION

i create a rule when i create a ticket and change statuts "send communication"

I add a "send e-mail" action to inform customers but I have an error in the status change condition I don't understand why

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when I change the status to open it works

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Hello @ghalia sidi amemou , Welcome to community !

Would it be possible for your to capture the error in English?

It is a language challenge for me to review the error and share my input!

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This is the rules, but I don't know why he passed the first condition and the second does not working.

communication envoyer = communication sen

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