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  • It's taking longer than expected to get you started. Please check your inbox to see if the order has

It's taking longer than expected to get you started. Please check your inbox to see if the order has

Cem
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April 24, 2025

I want sign up but I get an error : 

"It's taking longer than expected to get you started. Please check your inbox to see if the order has completed successfully, or contact us"

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Bryan Trummer
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April 24, 2025

Hi @Cem - Welcome to the Atlassian Community!

Could you take a look at the previous thread another member was having with signing up and receiving the same error message. There are some steps mentioned that helped resolve the issue.

https://community.atlassian.com/forums/Jira-questions/How-do-I-sign-up-for-Jira/qaq-p/1906380

If these do not work then I would suggest going to support.atlassian.com to see if there is anything the support team can look in to.