Issues with Migrating to the Cloud

SWilliams
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February 15, 2024

Are there many having issues with migrating to the cloud this week? Our connection keeps dropping and causing failures.

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SWilliams
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 15, 2024

We hit HOT which is a metric used in Jira to measure efficiency of support ticket handovers between teams. 

It seems your migration attempts hit one HOT that was happening yesterday on the Atlassian Cloud side.

This HOT affected communications between various microservices, which impacted ongoing migrations.

The HOT was resolved last night - for us to confirm you're not hitting the same issue, please trigger a new migration attempt in JCMA.

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