Issues vanished from Board

[Barry Neilson]

A number of issues that have been marked completed that were displayed on the board have vanished.

Why? Is this a design feature?

How can I display these issues again.  I want control over my project. 

Cheers

[Trudy Claspill · Accepted solution]

Hello @Barry Neilson 

What is the project type? You can get that information from the View All Projects page under the Projects menu.

And if it is a Software project, what type of board is it; scrum or Kanban.

If the project type is Business then it is by design that issues that have been set to a "Done" status and have been in that status for 2 weeks or longer  will be hidden from the board view.

The same is true for a Team Managed Software project that uses a Kanban board.

In both cases that is currently hard coded functionality that can't be configured or disabled. There are change requests about that.

If you are working with a Kanban board for a Company Managed Software project then a board administrator has four options for configuring that option; never hide, hide at 1 week, hide at 2 weeks, or hide at 4 weeks.

[Barry Neilson]

"In both cases that is currently hard coded functionality that can't be configured or disabled. There are change requests about that."

Thank you.

After trialing a company managed project, I decided it was more complicated than we needed and probably required a highly advanced and full time Jira administrator to manage.  That idea was tossed into the too-hard basket.

As for my little Team Managed project - which seems a lot more forgiving, I've seen other posts about vanishing Issues on the Board, but had hoped things have moved along since.  

Thanks for your response.

[Trudy Claspill]

If you want to vote for the change request you can find it here:

https://jira.atlassian.com/browse/JSWCLOUD-21257