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Issues on Kanban Board showing as Done under Selected for Development Column

Chuck V June 8, 2024

I have Four issues in a project under the same epic - and all four are sitting in the Selected for Development Column in the Kanban board.

  • New Feature
  • Improvement
  • Bug
  • Task

New Feature and Improvement both show no resolution (as is expected)

However, the Bug and Task both show resolution as Done (not expected) (and thus they both show the item crossed out)

Is there a setting I am missing here?

 

 

3 answers

1 vote
John Funk
Community Champion
June 9, 2024

Hi Chuck,

Check the history of those two to see if they were marked done at some point and then reopened.

Chuck V June 9, 2024

If I am reading the history list correctly, it appears yes.  As I am new, I am still trying to use everything appropriately.   So I tried to "fix" this anomaly.

However I don't remember ever moving this or the task to the "Done" column.

Here is for the bug history:

bug_history.png

Here is the task history:

task_history.png

Here is the Improvement Example

improvement.png

John Funk
Community Champion
June 9, 2024

Your screenshot below shows the problem. The boxes that say set resolution. They are what is causing the strike through. Those are not Done type statuses, and you should uncheck those boxes.

0 votes
Chuck V June 9, 2024

Sorry wrong person.

0 votes
Duc Thang TRAN
Rising Star
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June 9, 2024

Hello @Chuck V 

Could you please show me your column configuration in the board settings?

In my opinion, the 'Bug' and 'Task' type tickets are in one or more statuses (Final category status)  that are different from 'New feature', but have been mapped to the same column (Development Column)

Chuck V June 9, 2024

Default settings:

columns_and_statuses.png

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