The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issues not showing and many 404 errors

Francisco
July 18, 2024

Hi everyone!

I'm trying to access all my boards in Jira cloud, and I can only see the project's settings, the issues are not appearing. 

When I check the browser console, I see many 404 errors calls from the API like these:

https://austercym.atlassian.net/rest/api/3/mypreferences?key=gic-smart-fields-feature 404 (Not Found)

https://austercym.atlassian.net/rest/api/3/mypreferences?key=jira.its.changeboarding.preferences 404 (Not Found)

This is happening to me, and other users from many computers.

I'll appreciate any help!

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Nicolas Grossi
Banned
July 18, 2024

@Francisco Do you have an active license ?

 

Nicolas

Francisco
July 18, 2024

We used to pay Jira a few years ago, and we started using the free plan but we notice this issue this week. Where can I check the licence you mentioned?

TAGS
AUG Leaders

Atlassian Community Events