Issues being marked Done when moved to a Sprint even though it isn't Done.

[Brooke Garrett]

We have a problem where issues are getting their resolution marked to Done when they get moved into a sprint.  Ideally the Resolution field would only get updated when an issue moves to the Awaiting Publish or Published phases of the workflow.  Is there a reason they are being changed incorrectly?  

[Nic Brough -Adaptavist- · Accepted solution]

There are several ways to do this, but in most cases, you have

• Used the workflow configuration option in a "simplified workflow" to say "this status should be configured to be 'done'"
• Put a post-function on the workflow that sets it
• Put the resolution on the transition that moves them into the sprint
• Scripted a listener to catch the move into sprint and set the resolution
• Set up an Automation to do the same

[Brooke Garrett]

Thank you so much!