Issues and comments no longer created from incoming gmail email handler

[Ceazar de Jesus]

My organization has been configured to pull from a Gmail inbox using Oauth, but it seems to no longer be working.  When testing the incoming server, it does not return an error but says there are no messages in the inbox, even though there are unread messages.

[Mohanraj Thangamuthu]

Also, please try the following steps now and check the status.

1. Open and select the cog icon > System > Incoming Mail

2. Find all mail servers with Google OAuth Authentication Type

3. Select Edit, and then Re-authorize

[Mohanraj Thangamuthu]

Hello, Good day. Have you configured any catch email address in the mail handler?. Also could share screenshot of the configured mail handler. Thanks