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Issues Using Jira - Prestamype

Agustin Gutierrez
I'm New Here
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May 4, 2026


The problem is that Jira indicates it is undergoing maintenance, and we haven't been able to use it since Saturday. According to your policies, maintenance is scheduled from 1:00 a.m. to 3:00 a.m., but here in Peru it is already 10:00 a.m. and the issue still hasn't been resolved. The maintenance message is still showing. When will you be able to fix this? We can’t move forward without Jira. We would appreciate a quick response and a solution.



Captura de pantalla 2026-05-04 104811.png

 

1 answer

0 votes
Trudy Claspill
Community Champion
May 4, 2026

Hello @Agustin Gutierrez 

Welcome to the Atlassian community.

This is a user community. We don't have access to the backend of the Atlassian ecosystem.

You need to reach out to Atlassian Technical Support. 

https://support.atlassian.com/contact/#/

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