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Issue with uploading the file to task

Mikhail.Kvardin
September 22, 2020

Hi.
Have an issue with uploading the files to tasks.

Untitled 1.jpg

Can you please help what to check to have an opportunity to upload files?

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Pavel Junek
Community Champion
September 22, 2020

Hi,
please try to check Attach files and screenshots to issues that you are not adding an unsupported attachment to Jira or that the file name is not wrong.

Thanks

Pavel

Mikhail.Kvardin
September 23, 2020

Pavel, just simple excel tables and powerpoint presentations.

Mikhail.Kvardin
September 23, 2020

Untitled 1.jpg

Mikhail.Kvardin
September 23, 2020

The issue is no more. I switched to old interface and back and uploading of files started to work. Issue is resolved

Pavel Junek
Community Champion
September 23, 2020

Ah, OK, thank you for info :)

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