Issue with changing roles

[Vladislav]

Hello, everyone!

I have issue after downgrading to the Free plan.

When I try to add a new user to a project, Jira requires me to select a role, but role selection is not available on the Free plan. Because of this, I cannot add new users.

Could you please provide information on this issue. Maybe guide on how to reset the project roles and permissions back to the Free defaults so that I can add users normally?

Thank you in advance!

[Nikola Perisic]

Hello @Vladislav 

Adding users to the project and assigning them roles is not supported by Free plan. The minimum requirement is to have a Standard tier.