Issue with Tempo for Jira – “Oops, something went wrong!” Error

[Abhisek]

Hi, when we open Tempo in our domain, some users are getting an issue opening it.

Issue with Tempo for Jira – “Oops, something went wrong!” Error

Could you please assist in resolving this? Let me know if you need any additional information.

[Walter Buggenhout]

Hi @Abhisek,

You can best reach out to Tempo directly to investigate. You should be able to find contact details on the app's marketplace listing page.

Hope this helps! 

[Abhisek]

im not found 

[Walter Buggenhout]

Access to Tempo support channels can be found right here. 

[Abhisek]

ok thank you.

i just want to know whats the reason for that

[Walter Buggenhout]

Of course. I am just pointing you to where you have the best chance of getting a good answer. An error message as you are sharing seems to point towards a technical issue. In the Community, most of us are users of Atlassian products - like yourself - trying to help each other out with tips and knowledge sharing. We don't have access to your site, so can't investigate technical issues on your end.

The app vendor of the app you are experiencing issues with probably can.