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Issue with Jira changelog inconsistencies using REST API with Jira Cloud

Scott Napolitan
April 17, 2026

I'm seeing issues with Jira REST API when trying to get changelogs for multiple issues.  I'm using REST API v3 with changelog endpoint (/rest/api/3/issue/" & issueKey & "/changelog").

I've implemented pagination code using nextPageToken It seems to work for some issues but not all.  For some issues I see over 1,000 transitions, which tells me pagination is in fact working.  But for others it seems I'm not getting all the transitions as I can look at the issue through the UI and see that there were changes made after the last transition I get back from the API (e.g. the current status of the issue is closed but I see no transition for that in the changelog I get back from the API.).  

Is this a known issue?  Hopefully someone can help with this because I've been pulling my hair out over this for several hours and can't find a reason for or solution to this problem.

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