Issue with Field Values Not Migrating from TMP to CMP During Bulk Move

[Suresh Sakhare]

Hi Team,

I'm in the process of converting a Team-managed project (TMP) to a Company-managed project (CMP), following the guidelines provided in the documentation. As part of the process, I've already created the CMP along with the required workflows, fields, issue types, and other configurations. I'm now moving the work items from TMP to CMP using the Bulk Move option.

Problem:


During the move, the custom field values are not getting copied to the issues in the CMP. Even system fields like Description are appearing empty after the migration. Is anyone else facing a similar issue, or aware of a workaround?

Thanks in advance for your help!

Best regards,


Suresh

[Luka Hummel - codefortynine]

Hi @Suresh Sakhare

If you're frequently migrating data between projects and need a more reliable solution to avoid data loss or misalignment, our app Deep Clone for Jira might be exactly what you're looking for.

Deep Clone can seamlessly clone and migrate issues, including many fields and data that aren't supported natively by Jira's bulk operations, such as:

• Issue status: Statuses are cloned accurately as long as the status and transitions exist in the target workflow.

• Attachments, comments, and sprints: Comprehensive cloning of attachments, comments (with original timestamps), and even active or future sprints.
• Bulk cloning: Easily handle large-scale migrations with up to 100,000 issues in a single operation, ensuring smooth project transitions.

Moreover, Deep Clone provides detailed error logs, easy error handling, and extensive configuration options to ensure the migration meets your project's exact requirements.

[John Funk]

Hi Suresh - I have never had a problem like that. 

I just move over 700 issues from TMP to CMP over the weekend and didn't lose a thing. 

Do you get any error messages or anything that looks strange along the way, even when doing a single issue?