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Issue with Confluence Pages Integrating with Linked Jira Software Board

Cory September 10, 2021

I believe I've correctly linked a Confluence Space to a Jira Software Board, but the Project Pages within the Confluence Space to not appear on 'Project Pages' tab within the Jira Board. I have 2 pages created in the Confluence Space. 

I have the space integrated with the Jira Project, and the application linked to my system Jira. 

I'm not sure why the pages to not appear in the Jira Project. I feel liked i've looked through all the settings I know of. 

Thanks for the help in advance. 

Jira_Board_Screenshot.png Confluence_Space_Settings.png Confluence_ApplicationLinks.png

 

2 answers

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Answer accepted
Cory September 13, 2021

@Angélica Luz 

 

I just fixed the issue. I created a test page from the Jira project, and was looking at the settings for it and saw that its hierarchy (Advanced Details -> Page Information) fell under "Service Board Home". Whereas my previously created pages had no hierarchy associated with them. So to fix this, I clicked on "More Actions -> Move" and was able to move the page into the hierarchy below "Service Board Home", so it was now a child of the Service Board Home page. And it is now visible from my Jira Project. I'm thinking because the Confluence space was not originally linked to the Jira Project upon creation of it, maybe it didn't automatically put the pages I created under the correct parent hierarchy. 

 

Thank you.

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 13, 2021

Thank you for sharing the resolution and the steps, @Cory.

For the pages to be visible in Jira, they must be listed under Pages in Confluence, that's why the Overview and Blog posts are not shown when linking the space to the project.

Thanks again for sharing and I'm glad it was resolved.

If there is anything else we can do to help, please, let us know.

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 13, 2021

Hello @Cory,

Welcome to the Atlassian Community!

Testing on my local site, it works normally when linking a Confluence space to a Software project, and it’s not necessary to link Jira on “Integrations” on Confluence.

According to your second screenshot, there are no Pages on your Confluence space.

Note that, on Software projects, it will only show Pages and not Blogs.

With this said, in case you created Blogs, it will be necessary to create new pages with the content for it to be visible on the Jira project.

If you click on "Create your first page" and publish it, does it work?

Kind regards,
Angélica

Cory September 13, 2021 edited

Hello @Angélica Luz ,

Thank you for your reply!

I did not create blogs. I have 2 pages created, see attached photo below. 

If I click "Create your first page" and publish it, it does work. I guess I could just create new ones and copy the already created pages into it, but it would be nice if they showed up without needing to do that. 

 

Confluence_Pages.png

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