Issue when Starting a Sprint

[Adolfo Casari]

Hi,

When starting a Sprint, some issues go to the active sprint but the remaining stay at the original Sprint. This means we end up with both an active sprint ABC and sprint ABC and the issues split among the two.We then have to manually move the issues to the active sprint.

I checked both jira and greenhopper logs and found nothing suspicious.

This is GH 6.1.4.2

Has anyone experienced this by chance?

Thank you!

[Jeison · Accepted solution]

Adolfo, can you provide exact steps to reproduce it? Perhaps a screenshot would help too.

Cheers

[Adolfo Casari]

This is when I start the sprint:

This is what I get (note that 5 issues where not included in the active sprint):

[Jeison]

Adolfo, this issue would be better handled by Atlassian Support, considering it needs further investigation.

Please raise a support ticket at https://support.atlassian.com to have an engineer's help.

I hope it helps.