Issue type not available when importing csv

[Sarah Pennauer]

Hi!

When importing CSV I have a separate column "Issue Type" which does show up in the field mapping part of the import process. 

However I can't map it to "Issue Type" - only "Issue Color" shows up?

Screenshot attached,

I am an admin.

Thanks in advance!

Sarah

[Sarah Pennauer · Accepted solution]

Since I just figured out what the issue was - if you use Jira in German here's the solution: 

Obwohl es Einträge wie Issue Color, Project Overview Key, Epic Type etc. gibt, heißt Issue Key auf Deutsch "Vorgangsschlüssel". Dazu gibt es dann auch die "Vorgangstype".

[John Funk]

Hi Sarah - Welcome to the Atlassian Community!

I have not done an import since Jira switched over from using Issue to Work Item. You might try searching for Work Item Type. 

[Sarah Pennauer]

Hi!

Thank you for the hint, but sadly Work Item isn't available either. 

Type-wise only Request Type and Change Type are available and I tried both - but in both cases the entries get imported as tasks, not epics.

[John Funk]

I just did an import and it should show up at Work Type. 

It might be the way you are coming in. You have to be a Jira Administrator and do the import from Settings > System > External System Import  and then choose the Old method for CSV. 

[Sarah Pennauer]

Thanks for testing it out! I do it exactly the way you described; maybe it's plan-dependent.

[John Funk]

It shouldn't be but who knows at this point. Do you have multiple different work item types in the same CSV? Or just a single one and want to make sure it uses it on the import? 

[Sarah Pennauer]

Multiple - but only 3 for now for testing. However since I only want to import Epics anyway I just changed the default type for imports to Epics - seems to work fine for now (I hope I don't jinx it)

[John Funk]

That was going to be my suggestion.  :-)