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Issue has been created but is not currently visible - message

Randy Machacek
August 6, 2021

I "think" I've checked the filters and column mappings - but sill do not see issues I am adding.. 

It shows the issues that are there in the column management view ... and if I run a report I can progress the issues through the workflow just fine

image.png

2 answers

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0 votes
Piotr Zadrożny _Eyzee_
Community Champion
August 7, 2021

Hi @Randy Machacek 

I see you have 3 issues in Open status which should be visible in separated backlog view of Kanban board (not in Kanban board view) .

backlog.png

There is also other possibilities why you do not see issues despite correct Saved filter for this board. In board configuration check "Kanban board sub-filter" and "Hide completed issues older than" - those options can hide issues on the board. 

conf.png

If this still do not solve your problem please, if its possible, send us a screenshots with

  • used workflow
  • board view without issue
  • issue view which is not visibile with its status
  • board configuration view

This should help us answer your question.

Best regards,

Piotr

0 votes
Randy Machacek
August 6, 2021

This a screen shot of the column management view.. 

 

image.png

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