Issue count in sprint too high

[Henk Aarts]

Hi, we noticed that the issue count in a sprint is higher than the actual issues included in the sprint. We used the backlog view during the sprint planning. We had 16 stories included and the count said 36 issues. Does anybody else also notice this? We do not have filters active.

[Noemi Röcklinger]

I have the same issue. Our backlog shows 127 tickets, however the sprint summary shows 129, sometimes 130 tickets ... 

The above solution didn't work for us. @Henk Aarts did you find a solution that works for you?

[John Funk]

Hi Henk,

You might trying doing a Search and using Sprint = [the name of your sprint] to see what issues show. 

[Henk Aarts]

Hi @John Funk , when I do that I do get the right number of stories in the sprint.

So when I do a query on just the sprint ID, I get 79 issues. When I search on Sprint ID where the issue type is Story or Bug or Test execution I get 15 which is the number of issues we have in the sprint.

Not sure until when last year, but we also got the number of stories in the backlog view in the past, instead of the number of issues which seems to include subtasks. Was this changed in the (recent) past)?

[John Funk]

Not sure if there was a change recently in regards to how it is counting the issues or not. What are the other issue types for the 64 issues with the same sprint ID? 

[Henk Aarts]

Those are sub-tasks. Because stories were taken over from a previous sprint there are subtasks created for that.

[John Funk]

That sounds like the difference then - it's counting the sub-tasks differently