Issue Update Automation Trigger

[Vanessa Marie Delfin]

How do I trigger an issue update for all fields (including custom fields) except for worklogs and comments?

[Fabian Lim]

Hi @Vanessa Marie Delfin

You can use the "issue updated" trigger. Link: https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/

Regards

[Vanessa Marie Delfin]

Hi Fabian! 
The issue update also triggers any changes in worklog and comments which I don’t want. Any ideas? 

[Fabian Lim]

The rule doesn't trigger for worklogs, but I guess it does trigger for comments.

"Exceptions on this trigger include changes made by the Link issue, Assign issue and Log work actions."

The other option is to use "Field Value Changed" Trigger. And then add all the custom fields you need.

Regards

[Vanessa Marie Delfin]

Field value changed was actually my first solution until I realized that one of the projects I’m handling have more than 30 fields including custom fields. I was hoping to optimize this by doing exclusions