Issue Type error with Scheduler Migration

[Christina Talford]

I'm trying to migrate from on-prem server to the cloud. When I migrate the Scheduled Issues (from the Scheduler plugin) they do show up. However, when I try to execute them i get an error: This Scheduled issue failed due to: "pl.com.tt.apdc.scheduler.scheduledissue.MissingRequiredParameterException: JobStepData misses required param=issueTypeId". Please edit and fix the problem. 

In our old system we had created all our Issues using a custom issue type called "Request". I do see that that field has carried over into the new system. And it's showing that the form can use Request or Service Request. 

Any suggestions?

[Nadhila Savira]

Hi Christina,

This sounds like quite a specific issue. Our Marketplace apps are developed and supported by our vendors, they would be most knowledgeable to help you further.

Could you please open a support ticket with them directly? You may do so here: https://marketplace.atlassian.com/apps/37456/the-scheduler?tab=support&hosting=cloud