Issue Linking Dropdown giving me issue list from another project

[Ken Armstrong]

Please help!

I don't know where I managed to break this, but on our Production Jira server, all new issues being created are showing a list from a completely different project when I try to link issues together. It seems to be global, can anyone tell me what I need to fix to get this to show "relates to" items from only its own project?

For the record, I am logged into the project, and double checked to make sure the correct project was selected for the new issue being created.

[John Funk]

Hi Ken - Welcome to the Atlassian Community!

It's not broken, that's how Jira works. You are allowed to have issues linked to issues in other projects which you have access to. 

[Ken Armstrong]

The problem is, it's not showing the issues for the project I'm actually logged into. No matter which project I'm in (for example XX11, XX22, XX23), when I try to link an issue, it is only showing tickets from DD21, and nothing else.

[John Funk]

Okay, that's very strange. You are in a project, say ABC, and there's multiple issues in the project. But when you try to link, none show up for Project ABC? 

Finally, what type of project is it? Team-managed? Company-managed? Jira Work Management? 

[Ken Armstrong]

Your assessment is correct - I'm in project ABC, but when I try to link an issue, the dropdown menu is only showing tickets for project XYZ. It's in ALL of my projects in Jira, the majority of which are company-managed.

[John Funk]

It sounds like you should go ahead and open a support ticket with Atlassian. Please post the resolution back here to help future users.

https://support.atlassian.com/contact/#/

Good luck!