Is there way to have same ticket number for Jira software and service desk?

[Daniel Kim]

We currently use Freshdesk and having some issue with ticket number since they use different ticket number. Is there way you can have same issue/ticket number for Jira Service Desk and Jira software if we moved to Jira Service Desk?

[Nic Brough -Adaptavist-]

Jira Service Desk is an application that layers Service Desk functions over Jira projects. 

There's no way to have different numbers!  A Service Desk request has the same key as the underlying issue behind it.