Hey all,
I want to clone a program box in Big Picture by using the respective wizard of the application. Unfortunately, I am getting the error message and reply from the vendor:
The most plausible cause of your problem are fields that are set as required in the Field Configuration Scheme, which is associated with this Jira project.
Does anyone have a hint / workaround for this issue? Only workaround I received from SoftwarePlant Support was:
So, to walk around this, you can change fields from required to optional in Field Configuration Scheme associated with the afore-mentioned Jira project
Would be great if anyone would have a hint for me.
Best
Sonja
Hi Sonja,
Unfortunately, I am afraid that there is no workaround for this situation. As a matter of fact, cloning is creating a new program and copying the whole configuration from the other one. The first operation requires that all Jira fields are set to be optional in order for it to be successful.
Nonetheless, I will be curious to see if anyone else has found a way to work around this requirement.
I hope that this clarifies.
Best regards,
Mateusz Sołowianiuk
SoftwarePlant Support
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