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Is there a workaround to Clone existing Program in Big Picture to avoid issues with required fields?

Sonja Klasen
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October 18, 2020

Hey all,

I want to clone a program box in Big Picture by using the respective wizard of the application. Unfortunately, I am getting the error message and reply from the vendor:

The most plausible cause of your problem are fields that are set as required in the Field Configuration Scheme, which is associated with this Jira project. 

Does anyone have a hint / workaround for this issue? Only workaround I received from SoftwarePlant Support was:

So, to walk around this, you can change fields from required to optional in Field Configuration Scheme associated with the afore-mentioned Jira project

 

Would be great if anyone would have a hint for me.

Best

Sonja

1 answer

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Mateusz Sołowianiuk
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November 25, 2020

Hi Sonja,

Unfortunately, I am afraid that there is no workaround for this situation. As a matter of fact, cloning is creating a new program and copying the whole configuration from the other one. The first operation requires that all Jira fields are set to be optional in order for it to be successful. 

Nonetheless, I will be curious to see if anyone else has found a way to work around this requirement. 

I hope that this clarifies. 

Best regards,

Mateusz Sołowianiuk

SoftwarePlant Support

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