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Is there a way to tag all watchers (like @here) in a comment for an issue in JIRA?

Chandrakanth Reddy
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April 27, 2018

On JIRA, I wanted to ask a question to all the watchers by tagging them in the comment. So, that they will be notified.

is there a way? I have seen something for @user which tags team or group. but I don't want to notify all the team or group, but only the watchers who are involved for that particular issue.

1 answer

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Rachel Wright
Community Champion
April 29, 2018

Hi @Chandrakanth Reddy, you don't have to tag the watchers, just make sure that they are included in the Notification Scheme powering the project. 

For example, if "All Watchers" is specified on the "Issue Updated" line item, all watchers will automatically receive an email.

Here's an example:

all-watchers.png

I realize this isn't exactly what you were after, but hope it helps!

Rachel Wright
Author, Jira Strategy Admin Workbook

Hitin
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November 6, 2023

@Rachel Wright What if someone has unchecked themselves in the personal Jira settings?

Do they still get the email notification if a comment is added to the ticket? I believe an @here or @watchers can work as an explicit or force notify option.

 

jira-personal-project-settings.png

Thanks,

Hitin

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