The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Q&A
  • Jira
  • Questions
  • Is there a way to search for all user accounts that are locked or have the CATCHA required to access

Is there a way to search for all user accounts that are locked or have the CATCHA required to access

michael.silberman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 29, 2017

Our site is using LDAP authentication to an Active Directory which requires a password be changed periodically. Whenever someone changes their password it is temporarily out of sync with the cahced values in JIRA that respond with an incorrect password or user error message. I'd like to be able to find all of the users that are locked, but I don't see any means to filter on this in the User Management screen. Does anyone know of a UI method or a SQL query that could isolate user accounts that are locked?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Rachel Wright
Community Champion
June 30, 2017

Hi Michael,

Try the "cwd_user_attributes" table in the database.  In the "attribute_name" column, look for values like:  login.currentFailedCount, requiresPasswordChange, password.reset.request.expiry, and password.reset.request.token

I'm no DBA, but here's a MySQL query I use to get all login related details:

SELECT u.id, u.display_name, u.user_name, u.email_address, u.created_date, u.active, a.attribute_name, a.attribute_value FROM
cwd_user u, cwd_user_attributes a WHERE
u.id = a.user_id ORDER BY display_name ASC

Hope this helps or leads you in the right direction,

Rachel Wright

TAGS
AUG Leaders

Atlassian Community Events